Friendlys

Managed Technology Package for Franchisees

Get increased speed and reliability and maintain compliance with a fully-managed network with LTE failover, voice, business security and a comprehensive PCI compliance program.

Additionally, protect your stores with innovative security from intrusion alarm to video monitoring, storage and incident management.

A MESSAGE FROM COMPANY

We are delighted to partner with Interface as we embark on a journey to bring digital transformation to our restaurants. Interface’s suite of managed services delivers scalable network, voice, security, and business intelligence solutions, enabling our restaurant staff to offer exceptional customer service.

LEARN ABOUT MANAGED SERVICES
BLEND FROM INTERFACE

Network, Voice and PCI Bundle

New site: Monthly $449 / One-time $999

Existing locations: Monthly $329 / One-time $899

MANAGED NETWORK

Interface’s restaurant-in-a-box model to get your restaurant online

• Fast secure network connectivity with LTE backup

• PCI compliant pre-fabricated cabinet

• Managed WiFi to support tablet/curbside and guest wifi

• Proactive network health monitoring

• Zero touch remote power cycling to resolve connectivity problems

VOICE

Cloud-based voice connectivity to handle customer calls at scale.

• Unlimited voice calling

• Easy Cloud-based model

• Proactive voice health monitoring

• HD corded or cordless phone system (Professionally installed & maintained)

PCI COMPLIANCE

Interface simplifies PCI compliance for franchisees with a customized program for Friendly’s Restaurant

• $100,000 of retroactive data breach protection services

• PCI Self-Assessment Questionnaire (SAQ) wizard with Q & A

• PCI e-learning courses (versions for cashier and owner)

• Security policy templates

• External vulnerability scanning and remediation

• SIEM

• File Integrity Monitoring (FIM)

Intrusion Alarm Package

Monthly $22 / One-time $2,730

MANAGED INTRUSION ALARM

Protect your restaurants and assets using a fully-managed, cost-effective, and cloud-managed intrusion alarm system

Open/Close Reports
Alarm Activity Reports
False Alarm Reports
Police Dispatch Reports
Alarm Zone Reports
Remote Arm/Disarm
Add, Edit and Delete Users
Assign Alarm Codes
Review System Activity

Contact Sales to maximize profits and productivity with Interface's services

FREQUENTLY ASKED QUESTIONS

Can you integrate with my existing camera system?

Yes – if your cameras are ONVIF compliant. Simply provide us with the make and model of your cameras and NVR/DVR and we can give you feedback on compatibility.

Can you add access control to this solution?

Yes – Access Control is a regular addition to a store for advanced security around who is allowed access to specific areas of the restaurant and when. You can control user additions/deletions from mobile devices.

What vendors does Interface’s Managed Services Blend replace?

Interface will become your sole provider for Broadband, Firewall, Phone and LTE Backup (replacing CenturyLink, Comcast, AT&T, Spectrum, Optimum,Verizon). On top of that, Interface will add Wifi for both restaurant facing needs and guest facing Wifi as well.

How do I sign up?

Friendly’s has pre-negotiated pricing on your behalf, making the sign-up process simple and easy. Fill in the Network of the Future Checklist that includes a few simple questions to fit the template to your needs. From there the Interface order desk will send a digital agreement for signature, and within a few weeks after the sign-up window completes, you will be contacted by the Interface team for an introduction with the designated Friendly’s project team.

Can Interface service all of my sites?

Yes, Interface has a North American network of professional technicians to install your new system. The Install, set-up, and future maintenance is all included in the pricing.

Do I have to install anything myself?

No. Interface has a North American network of professional technicians to install your new system. The Install, set-up, and future maintenance is all included in the pricing. Interface will coordinate with your General Contractor and pre-define locations for them to wire as part of their build.